Frequently Asked Questions
What's the best way to Contact MightyNest?
We love to get your feedback and answer any questions you have. Feel free to call or email us anytime. email: [email protected] phone: 847-905-0567 address: 8044 St Louis Ave, Skokie, IL 60076 hours: Monday thru Friday, 9a.m. – 5:00p.m. CST
Please Note: Our customer service department is closed on US Holidays (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas). We will respond to emails and voicemails on the first business day following the holiday.
What Payment Methods does MightyNest Accept?
We accept American Express, Visa, MasterCard, and Discover.
How safe are MightyNest products?
MightyNest handpicks organic, natural, non-toxic and eco-friendly products to help you create a healthy and safe home. All products on MightyNest are lead-safe, BPA, PVC, phthalates, parabens, chemical flame retardants and any other known toxic ingredients.
How do I return a product?
We are committed to providing you with the best customer experience possible and want you to be completely satisfied with your purchase. Please see our full return policy here.
How do I cancel an order?
If you need to cancel an order please call us at 847-905-0567 as soon as possible. Please note if your order has already been processed by our warehouse team, we may not be able to accommodate your cancellation request.
What sales taxes apply to orders placed on MightyNest.com?
Have you noticed that more online stores are charging sales tax? Sales taxes are determined based on where you are shipping your packages. This applies to both one time orders and recurring subscription orders. You will see sales tax reflected on your order during the payment step of checkout if it applies to your order. Sales tax laws change occasionally, so even if your state does not require sales tax today, it may begin requiring taxes in the future. If you have a subscription, we will only apply sales taxes in the future if your state requires it.