How can I update my shipping address?
Log in to your MightyNest account. In the upper right-hand corner locate the "My Account" icon and select the "Manage my Subscription" option from the drop down menu. Then select the "edit" link underneath your shipping address and update the information to the new address. Click save and you'll be all set!
Is there a way to choose what I receive for my MightyFix?
Yes! The MightyFix is designed to send a surprise every month based on the unique combination of how long you have been a subscriber and your personal MightyFix profile. But sometimes, you know what you're looking for and would rather receive that instead of a surprise. Members can choose from a set of popular Fixes each month in the "Choose my MightyFix" page. Many of these are a direct swap for your normal monthly item, but a few require a small extra fee. This will be listed on the page next to each eligible item.
Can I change the type of MightyFixes I receive each month?
Yes! Your MightyFix Profile is a simple way to influence what you receive. You can access this from your account page. You can let us know more about you like if you are Vegan or interested in Body Care. We are constantly improving how we choose which MightyFixes are sent to each customer, so please let us know if there are additional preferences that would make the MightyFix better for you!
How do I cancel my MightyFix?
To cancel, postpone or make other changes to your MightyFix, log in to your MightyNest account and go to "My Account" in the upper right-hand corner.
Click on "My Account" and that will take you to a page containing all of your subscription information. Click "Manage Subscription" button next to your subscription status, select your choice on the next page and you'll be all set.
12 Month prepaid subscriptions can not be canceled until the initial 12 Month period has completed. After that, they will automatically convert to a month-to-month renewal plan and can be canceled at any time.
How does the free shipping on anything I add work?
As a MightyFix member, you get free shipping with anything you add to your MightyFix shipment. Need dishwasher detergent or sunscreen? Just throw it in and it'll ship for free in the same box as your next MightyFix. At checkout, you will see an option for MightyFix Free Shipping with the next date it will ship. (If you don't see that option, be sure to log into your account with the Login link at the top of the page).
If I don't like this month's fix, can I return it?
Sorry, we don't accept returns on the Mighty Fix. Our mission with the Fix is to get as many families started on a journey of creating a healthier home. Because we are sending a product that guaranteed to be at least $10 in value and ships for free, we can only afford to ship them one way. We're confident that you will find every Fix useful around your home.
If I live outside the US contiguous 48 states, can I still sign up for the MightyFix?
Yes! We are able to extend the MightyFix outside of the contiguous 48 states in the US. For US addresses outside of the contiguous 48 states, we do offer the MightyFix, but cannot offer free shipping on "add on" orders. See our shipping details for more details about the shipping discounts we do offer for your state. For Canada and Australia, we now have an affordable international shipping option that makes the MightyFix possible right to your doorstep. A small shipping fee ($3 CAN and $4 AUS) will be applied to each month of the fix for international orders.
I don't have kids in the home, can you make sure my shipments don't have products for children?
You're in luck! The MightyFix is always something anyone in the home can use, so we will not include products that are only useful for families with young children
My credit card expired, how can I update it so that I can keep receiving these amazing fixes?
To update the credit card that will be used with your MightyFix: 1) Login to your MightyNest account and go to "My Account" 2) Click on the "edit" link in the BIlling section 3) either change the card you want to use or edit the current card. You should be able to quickly update the credit card number or expiration date. If you have any trouble finding that option, just call us at (847) 905 - 0567 or reply to one of the MightyFix emails to tell us you need help. If your card is in good standing and continues to be declined, please call us and we can help.
I am going out of town for vacation, what are my options to be sure my box is delivered?
You can manage your subscription dates in a few ways. The easiest is to edit your ship date from your box or account page. You can move the next shipment date out to a date where you will be home, or earlier. There is also a handy "Ship Now" button if you're ready now.
We also have a few convenient options in the Manage Subscription area:
- skip a month - this will move your next date out 30 days
- pause - this will let you pause shipments for a few months
- change frequency - you can make your box ship every other month or every month.
If you need more help, feel free to reach out to our customer service team.